General Aviation Parts & Supply

  • 07 3272 9267
  • 0418 56 11 82
  • sales@gaps.net.au

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  1. GAPS shipping rates are based on the product weight or approximate cubed weight for that product. The total weight is automatically calculated by the shopping cart, this can be viewed in your shopping cart along with the costs for shipping before making your final purchase.
  2. You may choose the level of shipping service at checkout, i.e. parcel post, express post, international post, a GAPS dispatcher may elect to send your goods via courier service rather than postal service if it is cost effective, provides a higher level of service to you, or convenient to do so.
  3. International Shipping: the shopping cart will work out your international shipping charge and give you the option to continue.
  4. International Orders: GAPS does not ship to all countries, and may refund an order at our discression. GAPS will not ship to countries where credit card fraud is active, or if an order is suspious.
  5. If your order contains dangerous goods, extra shipping costs will be required to cover compliance and packaging.
  6. * Free Shipping Option does not apply if your goods are classified DG's or requires special handling.
  7. After payment is received, the GAPS dispatcher will endeavour to ship your goods the same day but allow 1-3 working days. However, if this not possible, The GAPS dispatcher will email you if the delay is likely to exceed 4 days with the expected shipping date.
  8. Depending on where you live, the Australia Post Parcel Servicecan be as quick as 2 days or up to 10 days. If you live in the outback please allow 7-10 days, regional Australia 3-7 days, Australia Post will not look for parcels until a "reasonable" period of time has passed.

    At our discretion, some deliveries will require you to sign for on arrival or be collected at your local post office.

  9. Express Post is great but you must live within the designated delivery network to qualify for next day delivery. If you choose express post at checkout and your post code is outside the designated express post network, Australia Post will deliver as fast as possible on a non-guaranteed basis. GAPS does not check postcodes nor does it guarantee next day delivery, only that GAPS will address and lodge  the post correctly.
  10. Free Shipping Offer..You have the option at checkout of free shipping if your order is over $200 subject to clause 3 & 4 above. Your purchase will be shipped at our discression with the free shipping offer and may take longer to arrive. However, if your order fits into the express post bag, the Express Post option is still there if you want next day delivery or express (fast) delivery, this is not freeeven if the order is over $200.

    Remember, if you select free freight it will be shipped at our discretion via the most economical method.

Returns 

A returned product if accepted "must" be in its original unused condition with its packaging (in as new resalable condition) along with a copy of your invoice and goods receipt within 3 days of receipt for a refund. Returns will not be accepted after 3 days. Customer pays for the return of goods and outbound shipping charges are not refundable. email info@aircraftparts-pilotsupplies.com.au if you intend to return goods for an authorisation.

Return Address: 1/9 Grenier Drive Archerfield 4108.